Manufacturing & Quality
SCMPro Material Planning
Material requirements and supply-chain planning for assembly plants that import their parts
Web · Windows
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Built to orderManufacturing & Quality
Supplier quality claims from defect to closure, with workflow routing and approval gates
A system for quality claims on supplier components in assembly plants: create a claim auto-filled from the bill of materials, route it automatically to the right team by defect and sourcing type, move it through investigation, supplier 4D/8D response and verification to closure, keep investigation records with attachments and action plans, export to Excel and email suppliers, and follow everything on a dashboard by stage, department, defect and age.
Runs on: Web
Problem & solution
Why this system?
Defect claims against suppliers bounce between emails and spreadsheets: responsibility gets lost between departments, supplier responses run late, and nobody knows where each claim stands.
The system gives every claim a clear path, a responsible team and a gate that only closes when its conditions are met, with a dashboard that shows what is overdue at a glance.
Guided tour
See how it works
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Dashboard: claims by stage, department, defect type and age
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A new claim auto-filled from the bill of materials
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Stages: investigation → supplier response → verification → closed, each with a gate
Features
What it does for you
Automatic routing
Claims go to the right team by defect and sourcing type, with a tester for routing rules.
Stage gates
Claims only advance or close when their stage is complete; rejection or cancellation needs a reason.
Investigation records
Cut-off date, judgment, action plans and virus-scanned attachments.
Supplier emails
Send claims to suppliers by email and export Excel reports.
Tracking dashboard
Claims by stage, department, defect and age, plus the latest claims.
Notifications & permissions
In-app notifications, role-scoped lists and a security audit log.
Screenshots
Inside the system
Dashboard: claims by stage, department, defect type and age A new claim auto-filled from the bill of materials Stages: investigation → supplier response → verification → closed, each with a gate
System details
Modules
- Claims
- Workflow & routing
- Investigations
- Bill of materials & master data
- Suppliers
- Reports & exports
- Users & permissions
Who it is for
- Assembly plants
- Supplier quality teams
- Manufacturers with many suppliers
Tech stack
- ASP.NET Core 10
- MVC
- SQL Server
- ClosedXML
- MailKit
Runs on
- Web
Is Supplier Claims System right for your business?
Book a free demo and I will walk you through the system on a scenario close to yours and answer every question.
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